As our clinic is continuing to bulk bill our patients who have a current medicare card we have brought in a new policy for our regular DID NOT ATTEND APPOINTMENTS patients. Our practice is busy and to be able to provide a high standard of practice to our regular patients we will be charging a DNA fee to patients who do not cancel their appointments.
1. If you have one DNA we will send you out a warning letter to advise you of our policy.
2. Your next DNA appointment you will be charged the DNA fee of $50 for 15 minute standard appointment or $100
for a double/extended 30 minute appointment.
3. The DNA fee must be paid prior to your next appointment otherwise you will be unable to see any Doctor until it
has been paid.
4. The DNA fee is a private fee and not rebateable through Medicare or Private health.